{"id":1321,"date":"2026-10-16T09:42:54","date_gmt":"2026-10-16T01:42:54","guid":{"rendered":"http:\/\/nowa1008.web.site808.cn\/?post_type=support&#038;p=1321"},"modified":"2026-10-16T09:42:54","modified_gmt":"2026-10-16T01:42:54","slug":"how-to-submit-a-technical-support-request","status":"publish","type":"support","link":"https:\/\/www.nowasemi.com\/zh\/support\/how-to-submit-a-technical-support-request\/","title":{"rendered":"\u5982\u4f55\u63d0\u4ea4\u6280\u672f\u652f\u6301\u8bf7\u6c42"},"content":{"rendered":"<h2>\u5982\u4f55\u63d0\u4ea4\u6280\u672f\u652f\u6301\u8bf7\u6c42<\/h2>\n<p>\u5b8c\u6574\u7684\u6280\u672f\u652f\u6301\u8bf7\u6c42\u6709\u52a9\u4e8e\u670d\u52a1\u56e2\u961f\u4e86\u89e3\u5e94\u7528\u7a0b\u5e8f\uff0c\u590d\u5236\u95ee\u9898\uff0c\u5e76\u63a8\u8350\u6b63\u786e\u7684\u4e0b\u4e00\u6b65\u64cd\u4f5c\u3002\u63d0\u4f9b\u6e05\u6670\u7684\u4ea7\u54c1\u8bc6\u522b\u4fe1\u606f\u3001\u6d41\u7a0b\u60c5\u51b5\u3001\u89c2\u5bdf\u7ed3\u679c\u4ee5\u53ca\u6240\u9700\u7684\u5e2e\u52a9\u3002.<\/p>\n<h3 class=\"mt30\">\u51c6\u5907\u4fe1\u606f<\/h3>\n<ul>\n<li>Include the product name, specification, batch or lot number, purchase date, and quantity affected.<\/li>\n<li>Describe the equipment, workpiece material, process settings, and operating environment.<\/li>\n<li>Attach clear defect images, measurement data, logs, and a summary of troubleshooting already completed.<\/li>\n<\/ul>\n<h3 class=\"mt30\">\u670d\u52a1\u6d41\u7a0b<\/h3>\n<p>\u6536\u5230\u4fe1\u606f\u540e\uff0c\u652f\u6301\u56e2\u961f\u4f1a\u5ba1\u6838\u7533\u8bf7\uff0c\u5e76\u786e\u8ba4\u4efb\u4f55\u7f3a\u5931\u7684\u7ec6\u8282\u3002\u968f\u540e\uff0c\u6839\u636e\u4ea7\u54c1\u8bb0\u5f55\u3001\u6d41\u7a0b\u6570\u636e\u3001\u6837\u672c\u68c0\u9a8c\u4ee5\u53ca\u5fc5\u8981\u65f6\u8fdb\u884c\u7684\u53d7\u63a7\u6d4b\u8bd5\uff0c\u5bf9\u95ee\u9898\u8fdb\u884c\u8bc4\u4f30\u3002\u5efa\u8bae\u91c7\u53d6\u7684\u884c\u52a8\u548c\u9a8c\u8bc1\u6807\u51c6\u90fd\u6e05\u6670\u5730\u544a\u77e5\uff0c\u4ee5\u4fbf\u80fd\u591f\u8ddf\u8e2a\u8fdb\u5ea6\u3002.<\/p>\n<h3 class=\"mt30\">\u540e\u7eed\u884c\u52a8<\/h3>\n<p>\u5728\u540e\u7eed\u5de5\u4f5c\u4e2d\u4fdd\u7559\u75c5\u4f8b\u53c2\u8003\u8d44\u6599\u548c\u6240\u6709\u76f8\u5173\u8bb0\u5f55\u3002\u5728\u6267\u884c\u5efa\u8bae\u7684\u63aa\u65bd\u540e\uff0c\u62a5\u544a\u7ed3\u679c\uff0c\u5305\u62ec\u66f4\u65b0\u7684\u56fe\u50cf\u6216\u6d4b\u91cf\u7ed3\u679c\u3002\u8fd9\u6837\u53ef\u4ee5\u4f7f\u652f\u6301\u56e2\u961f\u786e\u8ba4\u6848\u4ef6\u5df2\u7ed3\u6848\uff0c\u6216\u786e\u5b9a\u4e0b\u4e00\u6b65\u7684\u8c03\u67e5\u6b65\u9aa4\u3002.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"support_cat":[61],"class_list":["post-1321","support","type-support","status-publish","hentry","support_cat-after-sales-support"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nowasemi.com\/zh\/wp-json\/wp\/v2\/support\/1321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nowasemi.com\/zh\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/www.nowasemi.com\/zh\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/www.nowasemi.com\/zh\/wp-json\/wp\/v2\/media?parent=1321"}],"wp:term":[{"taxonomy":"support_cat","embeddable":true,"href":"https:\/\/www.nowasemi.com\/zh\/wp-json\/wp\/v2\/support_cat?post=1321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}